Privacy Policy

Introduction

Define Consultancy Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website defineconsultancyservices.com.

Please read this privacy policy carefully. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information

When you contact us through our website or forms, we may collect:

Name
Email address
Phone number
Company name
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring website.

Cookies & Tracking

We use cookies and similar tracking technologies to improve your experience on our website. Specifically, we use:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This service collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. Google Analytics uses cookies to collect this data. The information generated is used to improve our website and services. You can learn more about how Google uses data at Google's Privacy Policy.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide our consultancy services
Improve and personalise your experience on our website
Analyse website usage to enhance our content and services
Send you relevant communications (only with your consent)
Comply with legal obligations

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website (e.g., Google Analytics)
When required by law or to protect our legal rights
With your explicit consent

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to our processing of your personal data

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.